Under glass, and looked after.

One well-maintained machine, divided between a number of customers, with your slice guaranteed. You upload a site; we keep the server patched, running and backed up. You never log into anything with a hash prompt. It is the cheapest honest way to put a website online, and for most business sites it is genuinely all that is needed.

Not on speed, no — and this is the most useful thing on the page. Plus has the most memory of anything we sell here, more than both plans that cost more than it. Growth and Scale buy room rather than power: far more disk, far more monthly transfer, and the longest backup retention. If you run one site and want it fast, Plus is the top of that road. If you hold a portfolio of sites and need somewhere to put them all, that is what Growth and Scale are for. We have split the page in two so the two questions stop being confused with each other.

It means we do not put a counter on it, not that physics has been repealed. Every plan still has the memory, processor share and disk listed beside it, and those are the real limits — a hundred sites on a 768 MB plan will be slow no matter what the website count says. Treat "unlimited" as "we are not going to nickel-and-dime you", and pick the plan by the memory and disk figures instead.

We are not going to name a city we cannot verify. Unlike every other product on this site, the shared-hosting catalog carries no location field at all — so rather than guess, we ask before you order and confirm it in writing. If proximity matters to you, say so and we will get the answer first. If it matters a great deal, a VPS in Mumbai is the product that lets us promise it.

Yes, and we would rather do it than have you attempt it at midnight. We copy the files and the database, stand the site up on the new server, let you check it on a temporary address, and only then move the DNS — out of hours, so your visitors do not sit through the switch.

Almost certainly yes to all three, and we are still not going to print it as a promise until we have it in writing from the upstream provider. The catalog we are given lists memory, processor, disk, transfer, site count, databases, mailboxes and backup retention — and nothing else. Ask before you order and we will confirm exactly what the panel is and what it can install.

Every plan includes them, and the retention is on the card: three days at the bottom of the range, up to sixty on Scale. That is how far back we can restore, not how often it runs. If your site changes daily, the retention window is the number to read — three days is a long weekend, and a problem you notice on Tuesday may be older than that.

When you need root, a specific version of something, or a guarantee that nobody else can affect you. Shared means shared: your slice is protected, but you are on a machine with other customers and you cannot install system packages. If any of that matters, a VPS costs a little more and gives you the whole operating system.

Yes, and it is a far smaller operation than moving between machines — usually a resize rather than a migration. Move before you need to rather than after: a site that has already started struggling is a worse afternoon for everyone than one that is merely getting popular.

Not applicable — we are not GST registered, so no GST is added to anything on this site. The price on the card is the price you pay. It also means we cannot issue a GST invoice, so if your business needs one for input credit, tell us before you order.

Tell us the plan and we will send a payment link. Online checkout is being wired up now; until then a message on WhatsApp is genuinely the fastest route from choosing a plan to having a site online.